FAQ - Frequently Asked Questions

❓ Frequently Asked Questions - Zenora

🌙 What is the Zenora ritual?

Zenora offers a sensory relaxation ritual designed to soothe the mind and promote a state of deep calm. It integrates naturally into your evening routine, without screens, effort, or overstimulation.


⏳ How long does it take to feel the effects?

The effects may vary from person to person.

Some people experience a feeling of calm from the first use , while others observe more gradual effects after 3 to 4 uses , or even a few days.

These differences may depend on several factors:
stress level, individual sensitivity, regularity of use, or even morphology.
It is a ritual that is part of a continuum , and whose benefits are revealed with use.


🌿 Is the product natural?

The Zenora ritual was designed with a gentle and non-invasive approach, intended to accompany moments of relaxation and calm, without addiction or aggressive stimulation.


🛌 How to use the Zenora patch?

  1. Remove the protective film.

  2. Apply the patch to a clean, dry area (arm, shoulder, or recommended area).

  3. Leave it on overnight or during your rest period.

  4. Remove it when you wake up.

For an optimal experience, it is recommended to use the ritual regularly .


🧠 Is this suitable for people who are stressed or prone to intrusive thoughts?

Yes. Zenora was designed for people whose minds remain active, even at rest, and who are looking for a smooth transition to mental calm and relaxation.


👩⚕️ Is this a medical device?

No. Zenora is not a medicine and does not replace medical advice. It is a wellness product designed to complement a relaxation routine.


🚚 What are the delivery times?

Delivery is free .
The average delivery time is 7 to 12 working days , depending on your location.
A tracking number will be provided to you as soon as the shipment is dispatched.


🔄 Can I return the product if I am not satisfied?

Yes. You benefit from a risk-free trial .
If the product is not suitable for you, you can consult our return policy and contact our customer service.


💬 How to contact Zenora support?

Our team is available by email:
📧 zenora.contact@zenora-experience.com
We respond within 24 to 48 business hours.


🤍 Is Zenora suitable for everyone?

Zenora is suitable for most adults. As individual experiences may vary, it is advisable to listen to your body and, in case of doubt or specific situation, to seek the advice of a healthcare professional.